Shipping & Delivery
What are your shipping options?
We offer several shipping methods to meet your needs:
- Standard Shipping: 5-8 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1 business day
- Free standard shipping on orders over $50
How much does shipping cost?
Shipping costs vary depending on your order size and delivery speed:
- Standard: $5.99
- Express: $12.99
- Overnight: $24.99
- Free standard shipping on orders over $50
When will my order arrive?
Delivery times begin from when your order ships:
- Standard: 5-8 business days
- Express: 2-3 business days
- Overnight: Next business day
Business days are Monday-Friday, excluding holidays.
Do you ship internationally?
Currently, we only ship within the United States, including Alaska and Hawaii. We do not ship to PO boxes or military addresses.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with your tracking number. You can track your package directly on dazzlingchristmas.com or using the carrier’s website.
What if I’m not home for delivery?
If you’re not available, the carrier will leave a delivery attempt notice. Most packages can be picked up at your local post office or delivered the next business day.
Can I change my shipping address?
Address changes are only possible before your order ships. Contact us immediately through dazzlingchristmas.com if you need to update your address.
Do you offer same-day delivery?
Same-day delivery is available in select metropolitan areas for orders placed before 12 PM local time. Check dazzlingchristmas.com for availability in your area.
What are your holiday shipping deadlines?
For guaranteed delivery by December 24th:
- Standard: December 12th
- Express: December 20th
- Overnight: December 23rd
Why is my order taking longer than expected?
Delivery delays can occur due to:
- Weather conditions
- Carrier issues
- High volume seasons
- Incorrect address information
Can I expedite my shipping after ordering?
Unfortunately, we cannot change shipping methods after an order has been processed and shipped.
Do you ship to PO boxes?
We are unable to ship to PO boxes or APO/FPO addresses. Please provide a physical street address for delivery.
What if my package is lost or stolen?
Contact us immediately through dazzlingchristmas.com if your tracking shows delivered but you haven’t received your package. We’ll help you file a claim with the carrier.
Are there any shipping restrictions?
Some items may have shipping restrictions due to size, weight, or content. These will be noted on the product page at dazzlingchristmas.com.
How are items packaged?
All items are carefully packaged in protective materials to ensure they arrive in perfect condition. Gift packaging is available for select items.
What is your order processing time?
Orders typically process within 24-48 hours during business days. Orders placed on weekends or holidays will process the next business day.
Can I combine multiple orders?
We cannot combine orders once they are placed. Each order is processed separately in our system.
Do you offer free returns shipping?
We offer free returns within 30 days of delivery. Visit dazzlingchristmas.com for complete return policy details.
What if I receive a damaged item?
Contact us within 48 hours of delivery with photos of the damaged item and packaging. We’ll quickly send a replacement at no additional cost.
Where do you ship from?
Our warehouse is located in Ohio, and we ship to all 50 states. Most orders are processed and shipped within 1-2 business days.